We are sure you have heard of companies that offer warranties on natural stone, but when you read the find print they warranty absolutely noting.
We would like to introduce The Opps Factor Plan; finally a plan offered by stone restoration specialists that can accommodate a customers needs. No more struggling to find a stone restoration service in the area. The peace of mind knowing that if the client has an issue, accident or just a basic maintenance plan to protect their investment. Our job is to restore natural stone. We are independent of the fabricators and installers. Our services specialize in post installation issues that might occur therefore representing a third party with the client. This relieves the designer, contractor, installer, and fabricator of any post installation issues as well as offering a unique customization plan for the client’s stone surface. The designer is able to offer a fully comprehensive plan to the client in order to enhance the sale. no more dealing withe that customer that ordered a hone finish and now claiming they order a polish finish.
Our members specialize in restoring, repairing, and refinishing a wide range of natural stone surfaces, including Granite, Natural Marble, Travertine and many other natural stone products from all over the world. The natural stone restoration specialists of the NSRA are highly trained and experienced. All work done by NSRA members is guaranteed.
NSRA members are kept up to date on the latest restoration techniques, the use state-of-the-art tools and use the finest materials for repairs.
We will follow up on service requests within 24 hours, provide a realistic estimate and schedule and make every effort to work quickly and efficiently. We make the extra effort to be timely and customer-friendly.
Our plan offers a percentage incentive to the designer for the presentation of the service. We provide all promotion materials as well as online or phone contact.
NSRA One Year Residential Natural Stone Protection Plan
Level One
A basic protection plan that covers the sealing of stone surface. This allows client unlimited service for sealing the stone along with one professional cleaning and evaluation of the stone.
Level Two
An enhanced plan that covers Level One as well as repairs of chips, scratches, etches and normal wear and tear. The plan also covers stain removal. The plan has certain restrictions relating to settling, intentional neglect or abuse or seam failure.
Level Three
Covers both Levels One and Two. This plan also includes customizing seams to make the seams less noticeable to match the surface as well as altering the surface ie: honed, polishing, satin, antiquing to the clients wishes. This plan covers all issues with the stone surface: settling, structural settling, seam failure, natural characteristics of the stone such as fissures water lines and color manipulations with the exception of intentional physical abuse or cracking the stone due to excessive weight.
These plans cost as little as $250 a year. To learn more abut these plans, contact your nearest stone suppler or log on to www.nsraweb.com to find your nearest participating NSRA member.
